Privacy Policy for Manor Grove

Effective Date: 1 July 2025

At Manor Grove, we deeply value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website or making a purchase.

1. Information We Collect

We may collect:

Personal Information: Name, email address, postal address, and payment details when you place an order or subscribe to updates.

Usage Data: Your IP address, browser type, device information, and pages visited to help improve our site.

Cookies: Small data files that personalize your browsing experience and help with site analytics.

2. How We Use Your Data

Your information helps us to:

Fulfill and manage purchases

Offer customer support

Improve our website and product offerings

Send occasional updates or promotions (only if you opt in)

3. Legal Basis for Processing (UK GDPR)

We process your data under the lawful bases of:

Contract (to fulfill your orders)

Consent (for email communications)

Legitimate interest (to improve our services)

4. Sharing Your Information

We never sell your data. We only share your information with trusted third-party service providers (like payment processors or delivery couriers) strictly for business purposes.

5. Data Security

We implement industry-standard security practices to protect your data. However, no method is 100% foolproof, so we encourage safe browsing habits.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data

Withdraw consent at any time

Lodge a complaint with the ICO (Information Commissioner’s Office)

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this policy periodically. All updates will be posted here with a revised date.

9. Contact Us

Got questions? Reach us at support@manorgrove.uk or via our contact page.